CMS Platform Support & Martech Consulting
Hands-on support for the platform you already run — enterprise DXP, open-source, headless, hosted or custom-built — plus the marketing technology wired around it.
Platforms we support
Whichever CMS your organisation has standardised on, we'll work inside it — your environments, your release process, your governance.
Enterprise DXP
Adobe Experience Manager (AEM), Sitecore, Optimizely
Component and template development, authoring workflows, personalisation set-up and upgrade planning.
Intranet & Microsoft 365
SharePoint
Site structure, page layouts, permissions and content governance for intranets and internal publishing.
Open-source CMS
WordPress, Drupal, Umbraco, Joomla
Custom themes and modules, plugin and core updates, security hardening and performance tuning.
Headless CMS
Contentful, Sanity, Storyblok, Strapi
Content modelling, front-end integration, preview environments and editor experience.
Commerce & hosted builders
Shopify, Webflow, Squarespace, Wix
Theme customisation, integrations, clean-up of sites that have outgrown their original set-up, and migration off them when the time comes.
Custom-built CMS
In-house and bespoke platforms
Picking up a system whose original developers have moved on — documenting it, stabilising it, and planning what comes next.
What support covers
Platform continuity
Patching, version upgrades, security updates and fixes — keeping the platform healthy between bigger projects.
Content operations
New templates and components, authoring workflows, and training so your editors can publish without a developer.
Migration & replatforming
Moving between CMSs or versions with content mapping, redirects and SEO protection planned before anything moves.
Martech integration
Analytics, tag management, CRM and marketing-automation connections — with consent handled properly under UK GDPR and PECR.
Performance, accessibility & SEO
Page-speed, technical SEO and WCAG 2.2 AA fixes delivered inside the platform you already have — see Service 2 for a full accessibility audit.
Platform & martech advisory
Independent advice on whether to stay, upgrade or move — traditional versus headless, licence costs versus capability.
Who it's for
Digital & marketing teams
Running an enterprise CMS without enough in-house developer time to keep up with the backlog.
Organisations between agencies
Needing continuity while a contract ends, a team changes, or a platform is inherited with little documentation.
Teams facing a platform decision
Weighing an upgrade, a licence renewal or a move to headless, and wanting an honest view before committing.
How we work
- 01
Platform review
We look at the platform, hosting, integrations and backlog as they are today, and where the risks sit.
- 02
Agreed scope
Ongoing support or a defined project — scoped and priced with you upfront, by arrangement.
- 03
Delivery in your workflow
We work in your repositories, environments and ticketing, alongside your team or existing agency — not around them.
- 04
Documented handover
Every change is written up, so the knowledge stays with your organisation rather than with us.
Background
Built on enterprise platform experience
Our team has worked in digital for more than ten years, from enterprise platforms to independent builds, for organisations across healthcare, government, finance, automotive and the third sector. See our case studies for recent work.
Frequently asked
Probably. The list above covers the platforms we're asked about most, not every one we'll work with. Tell us what you run and we'll give you a straight answer.
Yes — much of this work is exactly that: adding capacity or continuity alongside the people already responsible for the platform.
Either. Support is arranged individually, so we agree the shape of it — ongoing or a defined piece of work — before anything starts.
No. Most of the time the right answer is to get more out of what you already have. If a rebuild genuinely makes sense, we'll say so and explain why — and Service 1 covers that route.
Need a hand with your platform?
A free, no-obligation conversation — tell us which CMS you run and what's getting in the way.
Book a consultation